Requirements for Office Tools Used By Administrative Managers and Professional s

This case study reports observations on the work patterns of eighteen administrative managers and professionals as they use and anticipate using computer-based function at the San Jose Research Laboratory. The purpose of this research is to understand what it is that these people do in ca rry i ng out their roles, and based on that understanding, to interpret requi rements for office tool s. Data was gathered through structured interviews based on use of the Critical Success Factor method and the Office Analysi s Methodol ogy. General requirements are described responding to the observed variety and diversity of tasks within jobs: 1) reliable system operation, 2) stable frame of reference, 3) invisible placement of function, 4) locating data stored in diverse sources, 5) flexible access to various services, 6) support for rapid scanning, 7) minding and reminding, and 8) stringing together diverse functions

IT Workforce Trends: Implications for Curriculum and Hiring

At the 2007 Americas Conference on Information Systems (AMCIS), panelists discussed a continuing research project about the current IT workforce and future trends, presenting the latest results of an international Web-based survey. The project is sponsored by the Society for Information Management (SIM) International Advocacy Program and consists of two phases. The initial phase was a study of workforce trends in IT client companies and was completed in 2006. IT executives from client firms say it is critical to own business and project management capabilities, and they especially value them in their mid-level hires. Technical capabilities are more likely to be externally sourced, but they are also sought in entry-level hires. The second phase is a study of trends in service provider companies and is ongoing. Our preliminary results indicate that provider firms also value project management and business domain capabilities over technical capabilities. In the panel, we compared the Phase 2 (provider) results to the Phase 1 results from client organizations and discussed the implications of the data for curriculum design, hiring and training practices

The Information Technology Workforce: A Comparision Of Critical Skills Of Clients And Service Providers

In this article the authors explore similarities and differences in skill needs of IT service providers and the firms that providers service (clients). The results show that providers and clients are more similar than different with regard to desired skills. Client firms emphasize technical skills for new hires more than providers do despite saying that these are the skills they would outsource to providers. The results have implications for organizations’ recruiting and retention, for individuals’ career development, and for educational programs

IT Workforce Trends: Implications for Curriculum and Hiring

A panel on workforce trends in the information technology industry was held at the AMCIS meeting in Toronto, Canada, in August 2008. Panelists discussed a continuing research project about the current state of the IT workforce and future trends, sponsored by the Society for Information Management (SIM). The initial phase was a study of workforce trends in IT client companies, completed in 2006. Results from phase one revealed a shift in the mission of the information system function from delivering technology-based solutions to managing the process of delivering solutions. Client-facing capabilities were found to be critical to this mission as well as business and project-management capabilities. Phase two examined workforce trends in IT provider companies. Results indicate that provider firms are also seeking client-facing capabilities, project management and business domain knowledge over technical capabilities. Panelists compared the results of the two phases and the implications for curriculum design, hiring, and training practices. The results of this research underline a looming crisis in several areas: 1) graduates who are not trained in areas that the marketplace is seeking; 2) thin pipeline for specific technical skills; 3) increasing pressure to source IT capability; and 4) lag in university responsiveness to the needs of the marketplace

IT Workforce Trends: Implications For IS Programs

Findings in an IT workforce study support the emphasis of business content espoused by IS curriculum guidelines. Business domain and project management skills are critical to keep in house while technical skills were cited as the top skills sourced. Paradoxically, technical skills are those cited for entry-level positions. We discuss the issues raised by these findings and recommend several approaches for IS programs to consider. IS programs must offer a functionally integrated curriculum and deliver it in an experiential business context. We provide several examples of innovative pedagogical approaches and industry alliances which demonstrate mechanisms to provide students with a stronger business orientation in applying IT. We recommend a more proactive approach to enrollment including better promotion of IS programs

The development and validation of a scoring tool to predict the operative duration of elective laparoscopic cholecystectomy

Background: The ability to accurately predict operative duration has the potential to optimise theatre efficiency and utilisation, thus reducing costs and increasing staff and patient satisfaction. With laparoscopic cholecystectomy being one of the most commonly performed procedures worldwide, a tool to predict operative duration could be extremely beneficial to healthcare organisations. Methods: Data collected from the CholeS study on patients undergoing cholecystectomy in UK and Irish hospitals between 04/2014 and 05/2014 were used to study operative duration. A multivariable binary logistic regression model was produced in order to identify significant independent predictors of long (> 90 min) operations. The resulting model was converted to a risk score, which was subsequently validated on second cohort of patients using ROC curves. Results: After exclusions, data were available for 7227 patients in the derivation (CholeS) cohort. The median operative duration was 60 min (interquartile range 45–85), with 17.7% of operations lasting longer than 90 min. Ten factors were found to be significant independent predictors of operative durations > 90 min, including ASA, age, previous surgical admissions, BMI, gallbladder wall thickness and CBD diameter. A risk score was then produced from these factors, and applied to a cohort of 2405 patients from a tertiary centre for external validation. This returned an area under the ROC curve of 0.708 (SE = 0.013, p  90 min increasing more than eightfold from 5.1 to 41.8% in the extremes of the score. Conclusion: The scoring tool produced in this study was found to be significantly predictive of long operative durations on validation in an external cohort. As such, the tool may have the potential to enable organisations to better organise theatre lists and deliver greater efficiencies in care